By placing an order on our website, you agree to be bound by the terms of purchase as outlined on this page. Highest-quality money-back guarantee - If you are dissatisfied with your purchase for any reason you can cancel your order and return any products purchased through us for your money back. If the return was for a reason other than a mistake on the part of Honors Graduation or a faulty or defective product, the cost of shipping both ways will be handled by the purchaser. All returned products, defective or otherwise, must be returned within 7 business days of delivery to qualify for our money-back guarantee. In cases where this time frame is simply not possible, please contact us to try to find a workable solution. Before returning any item for a refund, you must first send us an email to let us know the reason for the return. We would be happy to work with you to assist with return shipping. In the case of a partial refund, any discounts provided for bulk orders may no longer apply to your order, and any refunds may be adjusted accordingly.